Delivery

Goods are delivered to the following countries: Estonia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

For receiving the goods, the buyer has the following options:

The shipping costs are borne by the buyer and the corresponding price information is displayed with the delivery method.

Domestic shipments within Estonia usually reach the buyer’s designated destination within 3–7 working days from the conclusion of the sales contract. Outside of Estonia, delivery takes place within 3–12 calendar days.

In exceptional cases, delivery of the goods may take up to 45 calendar days.

Right of Withdrawal

After receiving the order, the buyer has the right to withdraw from the contract concluded in the Online Store within 14 days.

The right of withdrawal does not apply if the buyer is a legal entity.

In order to exercise the 14-day right of return, the ordered goods must not be used in any way other than that which is necessary to verify the nature, characteristics, and functioning of the goods in the manner permitted for testing in a physical store.

If the goods have been used for purposes other than those necessary to verify their nature, characteristics, and functioning, or if there are signs of use or wear, the Online Store has the right to reduce the refund amount in accordance with the decrease in the value of the goods.

To return the goods, a withdrawal declaration from the purchase must be submitted (the form can be found here) and sent to the email address support@ampride.ee no later than 14 days from the receipt of the goods.

The costs of returning the goods are borne by the buyer, except when the reason for the return is that the returned product does not correspond to what was ordered (e.g. an incorrect or defective product).

The buyer must return the goods within 14 days following the submission of the withdrawal declaration or provide evidence that the goods have been handed over to the carrier within the aforementioned period.

The Online Store will refund all amounts received from the buyer under the contract immediately upon receipt of the returned goods, but no later than 14 days after receiving the withdrawal declaration.

The Online Store may withhold refunds until the goods, which are the subject of the contract, have been returned or until the buyer has provided evidence that the goods have been sent back, whichever occurs first.

If the buyer has explicitly chosen a delivery method different from the cheapest standard delivery method offered by the Online Store, the Online Store is not required to refund an amount that exceeds the cost associated with the standard delivery method.

The Online Store has the right to withdraw from the sales transaction and demand the return of the goods from the buyer if the price in the Online Store is significantly lower than the market price due to an error.